Your Privacy on Our Journey Together

Effective Date: August 23rd, 2026

At Farol Discover, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website.

1. Information We Collect🔗

We collect several types of information to provide and improve our service to you.

a) Personal Data: While using our website, you may be asked to provide certain personally identifiable information, including but not limited to:

• Name
• Email Address
• Phone Number
• Any other information you voluntarily submit via contact forms.

b) Usage Data: We automatically collect information about your device, browsing actions, and patterns. This includes:

• IP address
• Browser type and version
• Pages you visit
• Time and date of your visit
• Time spent on those pages
• Device information

We use Google Analytics to track and analyse website usage. For more details, please refer to Google’s Privacy Policy.

2. How We Use Your Information🔗

We may use your data to:

• Respond to your inquiries and provide customer support.
• Analyse website traffic and optimize user experience.
• Monitor website usage to detect, prevent, and address technical issues.
• Improve our services and deliver relevant content.

3. Cookies🔗

When you first visit our website, a cookie banner asks for your consent before any analytics or marketing cookies are set. Until you choose, no analytics or marketing cookies are set and none of those services are contacted.

We group cookies into three categories: strictly necessary (remembering your cookie choice itself — these cannot be switched off), analytics (Google Analytics, to understand which pages are visited), and marketing (MailerLite, which powers our newsletter sign-up).

You can change or withdraw your consent at any time using the "Cookie preferences" link in the footer of every page. Withdrawing consent stops further data collection and removes the related cookies. You can additionally control cookies through your browser settings.

4. Third-Party Services🔗

We use the following services, which may process personal information:

• Google Analytics — usage statistics. Loads only after you accept analytics cookies.
• MailerLite — our newsletter sign-up forms, protected by Google reCAPTCHA. Loads only after you accept marketing cookies.
• MailerSend — delivers the emails behind our contact, booking and partner-enquiry forms when you submit one.
• Sanity — our content platform; booking details you submit are stored there.
• Vercel — hosts the website and provides cookieless, privacy-friendly performance analytics.
• Featurable — displays our Google reviews (loads review content and reviewer photos from Google).
• FeedFusion — displays our Instagram feed (loads images and video from Instagram's servers).
• Sentry — server-side error monitoring; it runs no tracking in your browser.

These providers have their own privacy policies addressing how they handle data. We recommend reviewing their policies for more information.

5. Data Hosting and Security🔗

Our website is hosted on Vercel, a platform that offers secure and scalable hosting. We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

6. Data Retention🔗

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Your Rights🔗

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Opt-out of receiving marketing communications.

To exercise these rights, please contact us at info@faroldiscover.pt.

8. Changes to This Privacy Policy🔗

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the “Effective Date” at the top of this page.

9. Contact Us🔗

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@faroldiscover.pt